FAQs

What materials does Norei use?

Norei pieces are crafted using high-quality sterling silver and thoughtfully selected finishes. We prioritize durability, comfort, and a refined feel so each piece can be worn daily with confidence.

Is Norei jewelry made for everyday wear?

Yes. Norei is designed to live with you. Our pieces are made to be worn often, layered effortlessly, and styled intuitively. They are created with balance and longevity in mind.

Will the jewelry tarnish?

All sterling silver naturally evolves over time. With proper care, Norei pieces will maintain their finish and character. We believe jewelry should age with you, not against you.

How should I care for my Norei jewelry?

Store your pieces in a dry place when not in use. Avoid prolonged exposure to water, fragrances, and harsh chemicals. Gently polish with a soft cloth to restore shine when needed.

Is Norei jewelry suitable for sensitive skin?

Yes. Our jewelry is made with skin-conscious materials and finishes designed for comfortable, all-day wear.

Do you offer gift packaging?

Yes. We offer elevated gift packaging designed to make every Norei piece feel intentional from the moment it’s opened. Ideal for gifting or marking something meaningful.

Where is Norei based?

Norei is based in Toronto, Canada. Our city influences our perspective. Refined yet understated. Creative yet grounded. Global in outlook, local in spirit.

Do you ship internationally?

Yes. We ship within Canada and internationally. Shipping times and rates are provided at checkout.

Can I return or exchange my order?

We accept returns and exchanges on unworn items within a specified period after delivery. Please visit our Returns Policy for full details.

How can I contact Norei?

You can reach us through our Contact page or by emailing our customer care team. We’re here to help.